Chimcare Portland - Chimney sweep
1161 NW Overton St, Portland, OR 97209

Name: Jessica Bullock
Rating: 1
Review: A year ago, Chimcare came out and inspected out chimney and found several places of damage that needed repair. They quoted us about $8000 worth of repairs and advised us to contact our home insurance company to help pay for the repairs. We filed a claim with our home owners insurance (they wired us the money up front) and scheduled the work to be complete. Chimcare required 50% down at scheduling, so I paid them about $4000 to get on the schedule. 3 months later, a Chimcare employee came to start the repairs and decided that we actually DIDN’T need $8000 worth of work, that he could do it for half that. This was very upsetting since we had already involved our insurance company, which has now impacted our premiums. The technician said he would send us a new quote with the repairs he was recommending. More than a month passed and we never got this new quote. Fed up, I called and explained that we will not be working with Chimcare and that my $4000 needs to be refunded because Chimcare never did any of the work that they initially set out to do. It’s been 3 months since and my $4000 is STILL not refunded and I keep getting the runaround whenever I call to check up on the status. Beware! This company is extremely unprofessional. I will be reporting to authorities soon if I do not get my refund ASAP.Service: Chimney repair & restoration
Date: a year ago